There are steps throughout the Palace and there is no elevator available. Visitors with disabilities are admitted at a concessionary rate and their companion is given free entry. Please notify the admissions staff when purchasing your tickets.
BuggiesChildren's buggies are not permitted and can be left at the Security Desk at the entrance. Baby carriers can be made available.
Steps
The State Apartments at Kensington Palace are on the first floor and access is by a shallow flight of 30 steps.
Apartment 1A, Kensington Palace, formerly occupied by Princess Margaret, contains three staircases ranging from 4 to 26 steps.
Most areas of the Royal Ceremonial Dress Collection are on a level access, as is the Orangery restaurant, which has a ramp.
Disabled Toilet
There are adapted toilet facilities next to the gift shop and on the ground floor opposite White Court.
Hard of Hearing AssistanceThe sound guide scripts are available in written form for visitors with hearing difficulties.
Check for the last information on the Kensington Palace website: Access
